Here we share improvements, new features and updates in Favvos — continuously, without the hassle.
New feature13 Oct 2026
New: Set a custom reply-to address for each event and add additional recipients to cancellation emails
We’ve added two new features that give you more control over who sends and receives emails related to your events. 1. Set a custom reply-to address for a specific event You can now set a dedicated email address for an individual event. This address will appear as the reply-to address and contact email in the footer of all emails sent for that event. When a volunteer emails you, their message will go directly to the right person or team. How to set it up: Add a new event or edit an existing one. Scroll down to Reply-to address for outgoing emails and uncheck Use default address . Enter the email address you want to use under Reply-to address for this event . The address is saved automatically. To switch back to the default address, simply check the box again. 2. Add extra recipients to volunteer cancellation emails If you’ve enabled volunteers to cancel their own assignments, you can now add extra recipients to be notified when someone cancels. This is useful when an event coordinator or other team members need to know if a shift becomes unstaffed. How to set it up: Go to the Additional Options page and select the cancellation deadline. This will reveal the Confirmation email for volunteer cancellations section. Under Also send to , enter an email address and press Enter. Repeat to add more recipients. The default recipient will always receive the notification and cannot be removed. Additional recipients apply only to the specific event. This change does not affect the cancellation confirmation email sent to the volunteer.
Information30 Sept 2026
Our apologies – incorrect activation email
We sincerely apologize for the activation email you received from Favvos. As part of a cleanup of old and inactive accounts, an activation email was unfortunately sent by mistake to some volunteers who have an inactive account with us. You do not need to take any action and can simply disregard the email. We are truly sorry for this and thank you for your understanding!
New feature29 Sept 2026
New: Customize emails and cancellation confirmations
We have made two improvements that give you greater control over automated emails and confirmations related to volunteer assignments. 1. Customize the sender email address for automated emails – for a specific event You can now choose which email address should appear as the sender for automated emails for a specific event, for example confirmations when a volunteer signs up or when an assignment is moved. 2. Add more recipients for cancellations When a volunteer cancels their own assignment, you can now add additional email addresses that should receive a cancellation confirmation. The email will always be sent to the volunteer who cancels and to the general administration email address. You can also add additional recipients for that specific event. Below, we show you where to find the new settings and what an automated email can look like.
Information3 Sept 2026
Scheduled maintenance - Favvos will be temporarily closed tonight
We would like to inform you that Favvos will be temporarily closed tonight, Thursday, September 3, from 21:00 to 24:00 (9:00 PM–12:00 AM) due to scheduled maintenance. During this time, we will be working on the platform, which means Favvos will be unavailable. We apologize for any inconvenience this may cause and thank you for your patience while we work to improve the platform. Favvos will be available as usual again after 24:00 (12:00 AM).
Information14 Aug 2026
Join Favvos' popular customer webinar
We have something big on the way at Favvos! We have been hard at work over the summer, and soon it will be time to show you what we have created. This autumn, we are inviting our customers to an exclusive webinar where we will walk through several exciting new features and improvements to the Favvos volunteer management system. The webinar is for our existing customers only. Full details, along with the invitation and registration, have been sent out via our newsletter. Cannot find the newsletter in your inbox? Check your spam folder first, and otherwise get in touch with us at hello@favvos.com and we will be happy to help. What we will be showing at the webinar Two new features stand out in particular: The Favvos mobile app – a new app for volunteers that makes it easier to take on a volunteer role before, during, and after an event, including chat, a QR code for smooth check-in, and push notifications. Automatically created volunteer accounts via the member register – a completely optional feature that means less administration and an easier way to get more volunteers straight into the system. On top of this, we have made a range of smaller improvements that we will also show during the webinar, along with tips on how to get the most out of Favvos.
Update6 Jul 2026
Smarter member page
We’re constantly working to make your day-to-day work as smooth as possible. That’s why we’ve just given the Member Page and Groups a major upgrade! Here are the biggest improvements to help you stay on top of everything: 1. Better insights into member statistics and assignments It’s now easier than ever to see exactly who has contributed. We’ve added new options that show how many assignments are linked to each individual member. The statistics include all assignments connected to the member, regardless of whether they were completed by the member, a parent, a sibling, or someone else on their behalf. This provides your board and planning team with fast, valuable insights to support better planning and decision-making. Smarter filtering on the member page We've introduced powerful new filters to help you find exactly what you're looking for—faster. You can now filter by: A member's specific affiliation (such as team, group, or section). Registration status for specific events (available for events where Member Linking has been enabled under Optional Features). We've also expanded the sorting options, allowing you to sort members by name or affiliation.
New feature3 Jul 2026
New look for the landing page
Based on feedback from many of our customers, we've added a new text section to the landing page that you can customize yourself. It's the perfect place to highlight important information you want all volunteers to see even those who haven't logged in yet. The content displayed in this new text section is the same information that was previously shown next to the login area. Below is an example of a welcome message. Feel free to use it as inspiration and tailor it to suit your organization. Example welcome message: ” As a volunteer, you play a vital role in making our events possible and, most importantly, in creating a fantastic experience for every participant. It's thanks to people like you that we can do what we do. Below you'll find the assignments currently open for registration. Whether you're volunteering with us for the first time or you're one of our experienced volunteers, we're delighted to have you on board! Why sign up? · You'll make a real difference for both participants and the organizing team. · You'll become part of a welcoming and dedicated community. · You'll gain valuable experience and create lasting memories. · We'll make sure you have everything you need to enjoy your role. Sign up for the assignments that suit you best. You're free to choose the roles and times that fit your schedule. The more volunteers who sign up, the better we can plan and deliver a successful event. Thank you for giving your time, it means more than you know!” How to update the text: 1. Log in as an Administrator and select Texts from the left-hand menu. 2. Choose Text Before Login and enter your message. You can also attach documents and add links. 3. Click Save.
Stay updated
Get an email when we publish something new. We don't send spam.